How to Receive an Imported Stone Shipment

How to Receive an Imported Stone Shipment describes what to check when imported stone arrives—crate condition, piece IDs, packing list alignment, and damage protocol. Inspect against the packing list before sign-off; photograph issues for insurance and supplier review within 48 hours. Installation stays with your local contractor after delivery is accepted.

At delivery, confirm crate count matches the packing list and bill of lading before you sign the carrier receipt. Open one crate at a time only after photos show intact strapping and corner protection. Match piece IDs inside each crate to the packing list line items—not the commercial invoice alone.

Have on hand: commercial invoice, packing list, bill of lading or carrier delivery receipt, and your project quote or PO for line-item comparison. Note exterior crate damage on the carrier receipt; photograph issues before breaking seals. Report transit damage within 48 hours with photos so replacement pieces can be coordinated.

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Next step: Send ship-to city, expected crate count, and who will inspect on site when you request delivery terms.