How to Inspect Stone Upon Arrival

How to Inspect Stone Upon Arrival describes what to check when imported stone arrives—crate condition, piece IDs, packing list alignment, and damage protocol. Inspect against the packing list before sign-off; photograph issues for insurance and supplier review within 48 hours. Installation stays with your local contractor after delivery is accepted.

Inspect in daylight with the packing list—not from memory. Check piece IDs, finish faces, and carved edges against the approved shop-drawing marks. Do not install or modify pieces until inspection is logged; mixing crates can lose the piece-to-drawing link.

Walk the checklist: crate exterior photos, piece ID labels legible, dimensions within agreed tolerance, finish free of fresh chips, and hardware or basin components bagged separately if listed. Compare counts to the packing list before the carrier leaves. Your contractor installs after you accept delivery.

Import Guides · Shipping · How we work

Next step: Send photos of piece IDs and any damage within 48 hours if something does not match the packing list.